SUMMARY:
U.S. Congressman Seth Moulton is seeking a Casework Intern in our Salem, MA office. This position acts as a liaison to federal, state, and local agencies for the Congressman and advocates for constituents as they navigate government.
ESSENTIAL JOB FUNCTIONS:
- Manages a caseload of about 20-40 by serving as a liaison with federal, district, and local agencies/organizations (caseload may increase or decrease depending on casework trends);
- Maintains regular communication with all constituents within their caseload; logs all incoming and outgoing correspondence related to casework;
- Assesses casework for problems requiring legislative action and makes recommendations to the Constituent Services Director and District Director;
- Staffs district meetings with constituents on behalf of and with the Congressman;
- Screens and refers cases, when appropriate, to other federal and state legislative offices and community resources;
- Maintains caseworker manual to reflect current procedures for handling casework within their areas of responsibility;
- Performs other duties as assigned.
EDUCATION/EXPERIENCE
- Bachelor’s Degree
- Experience in constituent support services or social work preferred;
SKILLS AND KNOWLEDGE REQUIRED:
- Commitment to serving everyday needs of constituents;
- Excellent oral and written communication skills;
- Temperament to communicate with a variety of personalities in a tactful and professional manner;
- Ability to efficiently manage time and balance many tasks and priorities;
- Embodies servant leadership style;
- Thrives in a fast-paced, high pressure environment;
- Ability to work both independently and collaboratively
TO APPLY: Please submit a resume and cover letter to danielle.leahy@mail.house.gov with subject line “Casework Intern”by 5PM on Friday, November 29, 2024.